

On Moncrief's behalf, we appealed to NHTSA, given the pattern of complaints in its safety database. 'All you get is a run-around. I'm left with over a $1,000 bill to have it fixed,' he added. 'It is a defect,' Moncrief insisted, yet there has been no official defect investigation, no government recall, nor any voluntary recall by GM.
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GM owners post pictures of cracked dashboards in their Sierras, Tahoe LTZs, Chevy Avalanches and Chevy Silverados. 34 of the 182 Chevy Tahoe complaints on record with NHTSA concern cracked dashboards. The best example is the 2008 Chevy Tahoe. We found cracked dashboard complaints on other GM models. They were either over the instrument panel or over at the airbags.' And not just on the Yukon Denali, either. 'There were more complaints,' Moncrief said. According to the database, of the 13 complaints filed with NHTSA on the 2011 GMC Yukon Denali, eight concern cracked dashboards. His concerns prompted us to search the of the National Highway Traffic Safety Administration, the federal agency that regulates auto safety. 'If something were to happen.I was in a wreck, and the airbag were to deploy.there's shards of dash going through the cab.' 'I just happened to see this long, nasty crack.' The crack appears to have compromised the dashboard all the way to the passenger-side airbag. 'I opened it up, got in, cranked it up, and I heard the crack,' Moncrief said, as he showed the crack running above his Denali's instrument panel. GM offered to cover the estimated $1,082.78 repair of the cracked dashboard in Kyle Moncrief's 2011 GMC Yukon Denali after the Tate County, Mississippi, resident reported the alleged defect to the WMC Action News 5 Investigators. MEMPHIS, TN (WMC) - Despite an emerging pattern of complaints and General Motors' offer to cover the repair costs for a Mid-South consumer, the auto manufacturer says it has no plan to recall any of its vehicles for cracking dashboards.
